Frequently Asked Questions / FAQ
- We do not charge shipping costs for purchases above € 75,- (within the Netherlands, Belgium and Germany).
- Your order will (almost always) be delivered the next working day. Your order will be shipped on the same working day, if ordered before 2 pm.
- Due to European legislation, we are unfortunately not allowed to provide information about the operation of our products. If you would like more information, you can contact us.
- We are monitored by the Dutch Food and Consumer Product Safety Authority (NVWA).
Are there any side effects?
- In general, dietary supplements have no side effects. Some products can cause a slight headache in the first week, this may be due to the detoxification of the body. Drinking plenty of water often resolves this.
- You can also start with a lower dose. Build up the dose gradually to allow your body to get used to the product.
Reliable high-quality ingredients?
- We are committed to the highest available quality of our products. Test certificates are available on request. We never go for a lower purity and/or quality product, if there is a higher version of it.
Can I also order or be reached by phone?
- That is certainly possible, Call 0031 78 6311378.
When should I take the product?
- You will find this information on the bottle / jar of the product, as well as advice on the dosage. You will also find this information with our products on the site.
Could it be that I don’t notice it much?
- That could be, every person is different. A product can also work without you noticing.
- The time of taking it also make a difference. For example, from morning to evening or to the afternoon.
- If you already live a healthy life, your body is in a good condition, then you may experience less (energy) than someone who lives unhealthy.
How long does it take before I notice something?
- This varies from person to person, usually within a month. In the meantime, the supplement does all its work.
- Most products have a positive effect on sleep. Sleeping deeper and more peacefully, often requiring less sleep to be rested.
- Taking supplements before going to sleep may cause an energy increase. This may make it harder for you to fall asleep. If you experience this, the advice is to choose a different time of intake.
Where is your company located?
- We are a Dutch company.
Create a new password or forgot your password?
- When logging in you can choose Forgot your password?, You will then receive an email with which you can create a new password. If you are still logged in, you can choose to log out at the top right of my account and then choose forgot password.
Call for questions?
- You can always call us 0031 78 6311378 . U kunt ook onze chat service van onze site gebruiken of email: firstname.lastname@example.org
Contact details: email@example.com or call 0031 78 6311378. 14 days right of return. Payment methods: Ideal, PayPal, Afterpay, Pre-Transfer, Bancontact, Sofort banking, Visa or Mastercard.
A varied, balanced diet and a healthy lifestyle are important. Food supplements are not a substitute for a varied diet.