Terms and Conditions
Thuiswinkel
These General Terms and
Conditions of the Dutch Home Shopping Organization have been drawn up in
consultation with the Consumers’ Association within the framework of the
Coordination Group Self-Regulation Consultation (CZ) of the Social and Economic
Council and will come into effect on 1 January 2012. These General Terms and
Conditions will be used by all members of the Dutch Home Shopping Organization
with the exception of financial services as referred to in the Financial
Supervision Act and insofar as these services are supervised by the Netherlands
Authority for the Financial Markets.
Table of contents:
Article 1 – Definitions
Article 2 – Identity of the
entrepreneur
Article 3 – Applicability
Article 4 – The offer
Article 5 – The agreement
Article 6 – Right of
withdrawal
Article 7 – Costs in case
of withdrawal
Article 8 – Exclusion right
of withdrawal
Article 9 – The price
Article 10 – Conformity and
guarantee
Article 11 – Delivery and
execution
Article 12 – Duration
transactions
Article 13 – Payment
Article 14 – Complaints
procedure
Article 15 – Disputes
Article 16 – Industry guarantee
Article 17 – Additional or
different provisions
Article 18 – Amendment of
the general terms and conditions of Thuiswinkel
In these terms and
conditions the following definitions apply:
Reflection period: the
period within which the consumer can make use of his right of withdrawal;
Consumer: the natural
person who does not act in the exercise of a profession or business and who
enters into a distance contract with the entrepreneur;
Day: calendar day;
Duration transaction: a
distance contract with regard to a series of products and/or services, the
delivery and/or purchase obligation of which is spread over time;
Durable data carrier: any
means that enables the consumer or entrepreneur to store information that is
personally addressed to him in a way that allows future consultation and
unaltered reproduction of the stored information;
Right of withdrawal: the
option for the consumer to cancel the distance contract within the cooling-off
period;
Entrepreneur: the natural
or legal person who is a member of the Dutch Thuiswinkel Organization and who
offers products and/or services to consumers at a distance;
Distance contract: an
agreement in which, in the context of a system organized by the entrepreneur
for the distance selling of products and/or services, up to and including the
conclusion of the agreement, exclusive use is made of one or more techniques
for distance communication;
Technique for distance
communication: means that can be used for concluding an agreement, without the
consumer and entrepreneur meeting simultaneously in the same room;
Article 2 – Identity of the
entrepreneur
Entrepreneur’s name:
Healthy Aging Supplements
Business address:
41 station road (212)
3331 LR, Zwijndrecht
Email:
info@healthy-aging-supplements.com
Chamber of Commerce number: 23082724
VAT identification number: NL002034412B85
Article 3 – Applicability
1. These general terms and
conditions apply to every offer made by the entrepreneur and to every distance
contract concluded between the entrepreneur and the consumer.
2. Before the distance
contract is concluded, the text of these general terms and conditions is made
available to the consumer. If this is not reasonably possible, before the
distance contract is concluded, it will be indicated that the general terms and
conditions can be viewed at the entrepreneur and they will be sent free of
charge as soon as possible at the request of the consumer.
3. If the distance contract
is concluded electronically, notwithstanding the previous paragraph and before
the distance contract is concluded, the text of these general terms and
conditions can be made available to the consumer electronically in such a way that
it is consumer can be stored in a simple way on a durable data carrier. If this
is not reasonably possible, before the distance contract is concluded, it will
be indicated where the general terms and conditions can be consulted
electronically and that they will be sent free of charge at the request of the
consumer electronically or otherwise.
4. In the event that
specific product or service conditions apply in addition to these general terms
and conditions, the second and third paragraphs apply mutatis mutandis and the
consumer can always invoke the applicable provision in the event of conflicting
general terms and conditions. most favorable.
Article 4 – The offer
1. If an offer has a
limited period of validity or is subject to conditions, this will be explicitly
stated in the offer.
2. The offer contains a
complete and accurate description of the products and/or services offered. The
description is sufficiently detailed to allow a proper assessment of the offer
by the consumer. If the entrepreneur uses images, these are a true
representation of the products and/or services offered. Obvious mistakes or
obvious errors in the offer are not binding on the entrepreneur.
3. Each offer contains such
information that it is clear to the consumer what rights and obligations are
attached to the acceptance of the offer. This concerns in particular:
o the price including
taxes;
o any costs of delivery;
o the manner in which the
agreement will be concluded and which actions are required for this;
o whether or not the right
of withdrawal applies;
o the method of payment,
delivery and execution of the agreement;
o the term for acceptance
of the offer, or the term within which the entrepreneur guarantees the price;
o the amount of the rate
for distance communication if the costs of using the technology for distance
communication are calculated on a basis other than the regular base rate for
the means of communication used;
o whether the agreement
will be archived after it has been concluded, and if so, how it can be
consulted by the consumer;
o the way in which the
consumer, before concluding the agreement, can check and, if desired, restore
the data provided by him in the context of the agreement;
o any other languages in
which, in addition to Dutch, the agreement can be concluded;
o the codes of conduct to
which the entrepreneur is subject and the way in which the consumer can consult
these codes of conduct electronically;
o the minimum duration of
the distance contract in the event of a long-term transaction.
Article 5 – The agreement
1. Subject to the
provisions of paragraph 4, the agreement is concluded at the time of acceptance
by the consumer of the offer and compliance with the associated conditions.
2. If the consumer has
accepted the offer electronically, the entrepreneur will immediately confirm
receipt of acceptance of the offer electronically. As long as the receipt of
this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve
the agreement.
3. If the agreement is
concluded electronically, the entrepreneur will take appropriate technical and
organizational measures to secure the electronic transfer of data and ensure a
safe web environment. If the consumer can pay electronically, the entrepreneur
will observe appropriate security measures.
4. The entrepreneur can
inform himself – within legal frameworks – whether the consumer can meet his
payment obligations, as well as all those facts and factors that are important
for a responsible conclusion of the distance contract. If, on the basis of this
investigation, the entrepreneur has good reasons not to enter into the
agreement, he is entitled to refuse an order or request with reasons or to
attach special conditions to the implementation.
5. The entrepreneur will
send the following information to the consumer with the product or service, in
writing or in such a way that it can be stored by the consumer in an accessible
manner on a durable data carrier:
the visiting address of the establishment
of the entrepreneur where the consumer can go with complaints;
the conditions under which and the manner
in which the consumer can make use of the right of withdrawal, or a clear
statement regarding the exclusion of the right of withdrawal;
the information about guarantees and
existing after-sales service;
the information included in Article 4
paragraph 3 of these terms and conditions, unless the entrepreneur has already
provided this information to the consumer before the execution of the
agreement;
the requirements for terminating the
agreement if the agreement has a duration of more than one year or is of
indefinite duration;
In the case of a long-term transaction, the
provision in the previous paragraph only applies to the first delivery.
Article 6 – Right of
withdrawal
When delivering products:
When purchasing products, the consumer has
the option to dissolve the agreement without stating reasons during 14 days.
This reflection period starts on the day after receipt of the product by the
consumer or a representative designated in advance by the consumer and made
known to the entrepreneur.
During the cooling-off period, the consumer
will handle the product and packaging with care. He will only unpack or use the
product to the extent necessary to assess whether he wishes to keep the
product. If he makes use of his right of withdrawal, he will return the product
with all accessories supplied and – if reasonably possible – in the original
condition and packaging to the entrepreneur, in accordance with the reasonable
and clear instructions provided by the entrepreneur. When providing services:
When providing services, the consumer has
the option to dissolve the agreement without stating reasons during at least fourteen
days, commencing on the day of entering into the agreement.
To make use of his right of withdrawal, the
consumer will follow the reasonable and clear instructions provided by the
entrepreneur with the offer and/or at the latest upon delivery.
If the consumer has paid an
amount, the entrepreneur will refund this amount as soon as possible, but no
later than 14 days after the return or withdrawal.
Article 7 – Costs in case
of withdrawal
1. If the consumer makes
use of his right of withdrawal, at most the costs of return will be for his
account.
2. If the consumer has paid
an amount, the entrepreneur will refund this amount as soon as possible, but no
later than 14 days after the return or withdrawal.
Article 8 – Exclusion right
of withdrawal
1. The entrepreneur can
exclude the consumer’s right of withdrawal insofar as provided for in
paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if
the entrepreneur has stated this clearly in the offer, at least in time for the
conclusion of the agreement.
2. Exclusion of the right
of withdrawal is only possible for products:
that have been established by the
entrepreneur in accordance with the consumer’s specifications;
which are clearly personal in nature;
which by their nature cannot be returned;
which can spoil or age quickly;
the price of which is subject to
fluctuations in the financial market over which the entrepreneur has no
influence;
for individual newspapers and magazines;
for audio and video recordings and computer
software of which the consumer has broken the seal.
3. Exclusion of the right
of withdrawal is only possible for services:
relating to accommodation, transport,
restaurant business or leisure activities to be carried out on a specific date
or during a specific period;
the delivery of which has started with the
express consent of the consumer before the cooling-off period has expired;
concerning betting and lotteries.
Article 9 – The price
1. During the period of
validity stated in the offer, the prices of the products and/or services
offered will not be increased, except for price changes as a result of changes
in VAT rates.
2. Contrary to the previous
paragraph, the entrepreneur can offer products or services whose prices are
subject to fluctuations in the financial market and over which the entrepreneur
has no influence, with variable prices. This dependence on fluctuations and the
fact that any prices stated are target prices are stated in the offer.
3. Price increases within 3
months after the conclusion of the agreement are only permitted if they are the
result of statutory regulations or provisions.
4. Price increases from 3
months after the conclusion of the agreement are only permitted if the
entrepreneur has stipulated this and:
they are the result of statutory
regulations or provisions; or
the consumer has the authority to cancel
the agreement with effect from the day on which the price increase takes
effect.
5. The prices stated in the
offer of products or services include VAT.
Article 10 – Conformity and
Warranty
1. The entrepreneur
guarantees that the products and/or services comply with the agreement, the
specifications stated in the offer, the reasonable requirements of reliability
and/or usability and the statutory provisions existing on the date of the
conclusion of the agreement. regulations and/or government regulations. If
agreed, the entrepreneur also guarantees that the product is suitable for other
than normal use.
2. A guarantee provided by
the entrepreneur, manufacturer or importer does not affect the legal rights and
claims that the consumer can assert against the entrepreneur on the basis of
the agreement.
Article 11 – Delivery and
execution
1. The entrepreneur will
take the greatest possible care when receiving and executing orders for
products and when assessing applications for the provision of services.
2. The place of delivery is
the address that the consumer has made known to the company.
3. With due observance of
what is stated in article 4 of these general terms and conditions, the company
will execute accepted orders expeditiously, but at the latest within 30 days,
unless a longer delivery period has been agreed. If the delivery is delayed, or
if an order cannot or only partially be executed, the consumer will be notified
of this no later than 30 days after he has placed the order. In that case, the
consumer has the right to dissolve the agreement without costs and is entitled
to any compensation.
4. In the event of
dissolution in accordance with the previous paragraph, the entrepreneur will
refund the amount that the consumer has paid as soon as possible, but at the
latest within 30 days after dissolution.
5. If delivery of an
ordered product proves to be impossible, the entrepreneur will make every
effort to make a replacement item available. At the latest upon delivery, it
will be stated in a clear and comprehensible manner that a replacement item
will be delivered. For replacement items right of withdrawal can not be
excluded. The costs of any return shipment are for the account of the
entrepreneur.
6. The risk of damage
and/or loss of products rests with the entrepreneur until the moment of
delivery to the consumer or a representative designated in advance and made
known to the entrepreneur, unless expressly agreed otherwise.
Article 12 – Duration
transactions: duration, cancellation and extension
cancellation
1. The consumer can terminate
an agreement that has been entered into for an indefinite period and that
extends to the regular delivery of services, at any time with due observance of
the agreed cancellation rules and a notice period of no more than one month.
2. The consumer can
terminate an agreement that has been entered into for a definite period and
which extends to the regular delivery of services, at any time towards the end
of the definite term, with due observance of the agreed cancellation rules and
a notice period or no more than one month. 3. The consumer may terminate the
agreements referred to in the previous paragraphs: 1. at any time and not be
limited to termination at a specific time or in a specific period; 2. at least
cancel in the same way as they entered into by him;
3. always cancel with the
same notice period as the entrepreneur has stipulated for himself.
extension
4. An agreement that has
been entered into for a definite period and which extends to the regular
delivery of services may not be tacitly extended or renewed for a definite
period.
5. Contrary to the previous
paragraph, an agreement that has been entered into for a definite period and
which extends to the regular delivery of daily news and weekly newspapers and
magazines may be tacitly extended for a fixed term of a maximum of three
months, if the consumer has extended this can terminate the agreement towards
the end of the extension with a notice period of at most one month.
6. An agreement that has
been entered into for a definite period and which extends to the regular
delivery of services may only be tacitly extended for an indefinite period if
the consumer may cancel at any time with a notice period of at most one month
and a notice period of at most three months if the agreement extends to the regular,
but less than once a month, delivery of daily, news and weekly newspapers and
magazines.
7. An agreement with a
limited duration for the regular delivery of daily, news and weekly newspapers
and magazines (trial or introductory subscription) is not tacitly continued and
ends automatically after the trial or introductory period.
Duration
8. If an agreement has a
duration of more than one year, the consumer may terminate the agreement at any
time after one year with a notice period of no more than one month, unless
reasonableness and fairness oppose cancellation before the end of the agreed
duration. to postpone.
Article 13 – Payment
1. Unless otherwise agreed,
the amounts owed by the consumer must be paid within 14 days after the start of
the reflection period as referred to in Article 6 paragraph 1. In the event of
an agreement to provide a service, this term after the consumer has received
confirmation of the agreement.
2. When selling products to
consumers, an advance payment of more than 50% may never be stipulated in
general terms and conditions. When advance payment is stipulated, the consumer
cannot assert any rights with regard to the execution of the relevant order or
service(s) before the stipulated advance payment has been made.
3. The consumer has the
obligation to immediately report inaccuracies in the payment details provided
or stated to the entrepreneur.
4. In the event of
non-payment by the consumer, the entrepreneur has the right, subject to legal
restrictions, to charge the reasonable costs made known to the consumer in
advance.
Article 14 – Complaints
procedure
1. The entrepreneur has a
sufficiently publicized complaints procedure and handles the complaint in
accordance with this complaints procedure.
2. Complaints about the
execution of the agreement must be submitted fully and clearly described to the
entrepreneur within a reasonable time, after the consumer has discovered the
defects.
3. Complaints submitted to
the entrepreneur will be answered within a period of 14 days from the date of
receipt. If a complaint requires a foreseeable longer processing time, the
entrepreneur will answer within the period of 14 days with a notification of
receipt and an indication when the consumer can expect a more detailed answer.
4. A complaint about a
product, service or the service of the entrepreneur can also be submitted via a
complaint form on the consumer page of the website of the Dutch Home Shopping
Organization www.thuiswinkel.org. The complaint will then be sent to both the
relevant entrepreneur and the Dutch Home Shopping Organization.
5. We recommend that you
first notify us of any complaints by emailing:
info@healthy-aging-supplements.com or calling 078-6311378.
If this does not lead to a
solution, it is possible to register your dispute for mediation via Stichting
WebwinkelKeur.
It is also possible for
consumers in the EU to register complaints via the ODR platform of the European
Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your
complaint is not yet being handled elsewhere, you are free to file your
complaint via the European Union platform.
Article 15 – Disputes
1. Agreements between the
entrepreneur and the consumer to which these general terms and conditions apply
are exclusively governed by Dutch law.
2. Disputes between the
consumer and the entrepreneur about the conclusion or implementation of
agreements with regard to products and services to be delivered or delivered by
this entrepreneur can, with due observance of the provisions below, be
submitted by both the consumer and the entrepreneur to the Disputes Committee
Thuiswinkel, PO Box 90600, 2509 LP, The Hague (www.sgc.nl).
3. A dispute will only be
dealt with by the Disputes Committee if the consumer has first submitted his
complaint to the entrepreneur within a reasonable time.
4. No later than three
months after the dispute has arisen, the dispute must be submitted in writing
to the Disputes Committee.
5. If the consumer wishes
to submit a dispute to the Disputes Committee, the entrepreneur is bound by
this choice. If the entrepreneur wishes to do so, the consumer will have to
state in writing within five weeks after a written request to that effect by
the entrepreneur whether he also wishes to do so or whether he wants the
dispute to be handled by the competent court. If the entrepreneur is not
informed of the consumer’s choice within the period of five weeks, the
entrepreneur is entitled to submit the dispute to the competent court.
6. The Disputes Committee
makes a decision under the conditions as laid down in the regulations of the
Disputes Committee. The decisions of the Disputes Committee are made by way of
binding advice.
7. The Disputes Committee
will not deal with a dispute or will discontinue the handling if the
entrepreneur has been granted a suspension of payments, has gone bankrupt or
has actually terminated his business activities, before a dispute has been
dealt with by the committee at the hearing and a final verdict has been given.
8. If, in addition to the
Thuiswinkel Disputes Committee, another disputes committee recognized or
affiliated with the Stichting Geschillencommissies voor Consumentenzaken (SGC)
or the Financial Services Complaints Institute (Kifid) is competent, the
Thuiswinkel Disputes Committee is responsible for disputes mainly relating to
the method of selling or providing services at a distance. exclusion
authorized. For all other disputes, the other recognized disputes committee
affiliated with SGC or Kifid.
Article 16 – Industry
guarantee
1. The Dutch Thuiswinkel
Organization guarantees compliance with the binding advice of the Thuiswinkel
Disputes Committee by its members, unless the member decides to submit the
binding advice to the court for review within two months after it has been
sent. This guarantee is revived if the binding advice has remained in force
after review by the court and the judgment from which this appears has become
final. Up to a maximum amount of €10,000 per binding advice, this amount is
paid out to the consumer by the Dutch Home Shopping Organization. For amounts
greater than €10,000 per binding advice, €10,000 will be paid out. For the
excess, the Dutch Thuiswinkel Organization has a best efforts obligation to
ensure that the member complies with the binding advice.
2. The application of this
guarantee requires that the consumer submits a written appeal to the Dutch Home
Shopping Organization and that he transfers his claim against the entrepreneur
to the Dutch Home Shopping Organization. If the claim against the entrepreneur
exceeds €10,000, the consumer is offered to transfer his claim insofar as it
exceeds the amount of €10,000 to the Dutch Home Shopping Organization, after
which this organization will pay the claim in its own name and at the expense
of the entrepreneur. will demand payment thereof in court to satisfy the
consumer.
Article 17 – Additional or different provisions
Additional provisions or
provisions that deviate from these general terms and conditions may not be to
the detriment of the consumer and must be recorded in writing or in such a way
that they can be stored by the consumer in an accessible manner on a durable
data carrier.
Article 18 – Amendment of
the general terms and conditions of Thuiswinkel
1. The Dutch Home Shopping
Organization will not change these general terms and conditions unless in
consultation with the Consumers’ Association.
2. Changes to these terms
and conditions will only take effect after they have been published in an
appropriate manner, on the understanding that in the event of applicable
changes during the term of an offer, the provision most favorable to the
consumer will prevail.
Address Dutch Thuiswinkel
Organisation: PO Box 7001, 6710 CB Ede.
————————–
Terms and Conditions
of Healthy Aging
Supplements Zwijndrecht hereinafter: “Healthy Aging Supplements”,
with offices at 3331LR, Zwijndrecht at the Stationsweg 41 (212), email info@healthy-aging-supplements.com,
registered with the Chamber of Commerce in Dordrecht under number KVK 23082724.
Article 1 – Applicability
Conditions
1.1
Healthy Aging Supplements
operates nutritional supplements (“Nutritional Supplements”), in the
broadest sense of the word.
1.2
These terms and conditions
apply to all legal acts performed by Healthy Aging Supplements and to all agreements
concluded with Healthy Aging Supplements, unless expressly agreed otherwise.
Healthy Aging Supplements will send a copy to the applicant upon request.
Article 2 – Conclusion of
agreements
2.1
An agreement is concluded
if Healthy Aging Supplements has accepted a registration, which acceptance can
only take place if (i) the health statement drawn up by Healthy Aging
Supplements is signed by the client and accepted by Healthy Aging Supplements (ii)
as payment of the amount due amount has been received. This acceptance also
takes place when the first invoice has been sent.
2.2
Healthy Aging Supplements
is entitled to revoke its offers or quotations, unless these have been accepted
by both parties as described in point 2.1.
2.3
Healthy Aging Supplements
reserves the right to refuse a potential client, for example in connection with
medical backgrounds, outstanding invoices or previous payment behavior of the
potential client.
2.4
If Healthy Aging Supplements
does not respond to a registration, this does not mean that an agreement has
been concluded.
2.5
Healthy Aging Supplements
is entitled if the client accepts a quotation from Healthy Aging Supplements,
to revoke its quotation no later than two days after the time of acceptance.
Article 3 – Prices and
payment
3.1
The prices stated by
Healthy Aging Supplements are in Euros, including VAT and including shipping
costs, unless stated otherwise.
3.2
Payment is made via Ideal,
Credit card, Sofortbanking, Bancontact, Paypal and transfer to our bank
account.
3.3
If the client has not paid
the amounts owed in full within the agreed term, the client will be in default
after this term has expired, without any notice of default being required. In
that case, the client owes interest on the outstanding amount from the date on
which the amount owed has become due and payable until the time of payment, at
the statutory interest rate plus 3%, without prejudice to the other rights of
Healthy Living. aging supplements.
3.4
If the client has not paid
the amounts due within the agreed term, Healthy Aging Supplements is
furthermore entitled to have the invoice collected by judicial means, in which
case all related costs, which are set at a minimum of 15% of the claim, are for
the account of the client come.
Article 4 – Cooling off
period
4.1
In the event of late
payment, Healthy Aging Supplements considers a registration for a Treatment
Method or order of Nutritional Supplements as not placed.
4.2
If a client wants to stop
the ordered Treatment Method for whatever reason, this is possible, because
there is no minimum duration for this treatment.
4.3
In the event of withdrawal,
no penalty is due and the client is not obliged to state the reasons for this.
Article 5 – Delivery of Food
Supplements
5.1
Dietary supplements are
available through Healthy Aging Supplements as well as through the official
online store http://www.healthy-aging-supplements.com by shipment upon receipt
of relevant prices on Healthy Aging Supplements bank account and receipt of
itemized purchase order via email, website or telephone.
5.2
If the Food Supplements are
not delivered/delivered to the client in the agreed manner, the client must
report this in writing to Healthy Aging Supplements exactly one day after
official receipt, stating the general nature of the shortcoming. Healthy Aging
Supplements will then offer a solution the same day after investigation.
5.3
The transport of the Food
Supplements without additional products is at the expense of Healthy Aging
Supplements. If additional products are added when ordering, the costs of the
(PostNL) carrier will be added.
5.4
The risk of the Food
Supplements transfers to the client at the time when the loading of the means
of transport is started.
5.5
The specified delivery
times are approximate. Healthy Aging Supplements has the right, if a delivery
period is exceeded, without being obliged to pay any compensation, to deliver
the Food Supplements no later than eighteen 7 days after the delivery period
has expired.
Article 6 – Retention of
title and other securities
6.1
The ownership of the
delivered Nutritional Supplements will only pass to the client after he has
fully complied with all his payment obligations towards Healthy Aging
Supplements. The client does not grant any security rights to third parties
with regard to the Food Supplements still owned by Healthy Aging Supplements,
unless Healthy Aging Supplements gives explicit written permission for this.
6.2
If the client fails to
fulfill his payment obligations towards Healthy Aging Supplements as described
above, Healthy Aging Supplements will be irrevocably authorized to take back
the Nutritional Supplements still belonging to it at the expense of the client
from the place where they are located. The client is obliged to fully cooperate
with Healthy Aging Supplements if it makes use of the right of retrieval.
6.3
Healthy Aging Supplements
reserves the right to demand advance payment or further security from the
client for first or later deliveries or for other business reasons for first or
later deliveries. If this desire is not met to the satisfaction of Healthy
Aging Supplements, Healthy Aging Supplements is entitled to suspend or refuse
the execution of all agreements with the client, without being obliged to pay
any compensation and without even waiving its other rights under this Agreement
or the law.
6.4
The client undertakes, if
Healthy Aging Supplements so desires at any time, to immediately pledge to
Healthy Aging Supplements the Dietary Supplements supplied by Healthy Aging
Supplements and/or the claims against third parties, which result from the
resale by the client of these Dietary Supplements to security for the
fulfillment of all its payment obligations towards Healthy Aging Supplements,
in one of the ways described in Articles 237 and 239 of Book 3 of the Dutch
Civil Code.
6.5
Without the express written
permission of Healthy Aging Supplements, no information material regarding the
Treatment Method and Food Supplements may be copied, copied or distributed in
any other way. The information material made available may only be used for
personal use by the Healthy Aging Supplements client.
Article 7 – Data management
and privacy
Healthy Aging Supplements
records the information provided by the client in a file. This data is only
used for the implementation of the guidance of the client. Healthy Aging
Supplements does not make this information available to third parties. Healthy
Aging Supplements will only keep the client informed of developments within the
Healthy Aging Supplements company after permission has been requested. All
personal information and address details are confidential and only accessible to
the client and the relevant supervisors.
Article 8 – Disclaimer
8.1
Healthy Aging Supplements
assumes the truthfulness of the health declaration, if any, signed by the
client.
8.2
Healthy Aging Supplements
strives to work as carefully as possible in the composition of the Treatment
Methods and the Dietary Supplements. There should always be consultation
between the client and the client’s doctor when making medical decisions, among
other things. On the basis of the above and the fact that developments in medical
science are progressing rapidly, the client is advised to obtain independent
information and/or conduct research regarding the stated diagnostic methods,
dosages of the Dietary Supplements, etc.
8.3
Healthy Aging Supplements
assumes that there are no medical objections to following the Treatment Methods
and the Dietary Supplements upon registration. Healthy Aging Supplements
requests that you first contact your doctor when using the ordered products.
Healthy Aging Supplements is in no way liable for any damage that would be the
result of the supply, operation or use of the Food Supplements or Treatment
Methods. Healthy Aging Supplements also hereby declares that it in no way
guarantees any claims made by the manufacturer of such products and/or services.
8.4
Healthy Aging Supplements
expressly states that the effect of the Treatment Method and the nutritional
supplements depends on many factors for its success. Although it has not yet
been observed in the use of the Dietary Supplements since their introduction,
the possibility of side effects cannot be ruled out. The food supplements are
checked and approved by the Commodities Act.
8.5
Client is at all times
responsible for the use and development of the product. And can not hold
Healthy Aging Supplements liable for this.
8.6
The Dietary Supplements
have not been developed for people under the age of 30 and the Treatment Method
and Dietary Supplements should therefore not be made available to people under
the age of 30 without consultation with Healthy Aging Supplements.
Article 9 – Warranty and
advertising
9.1
Notifications by or on
behalf of Healthy Aging Supplements regarding the quality, composition,
application possibilities, properties, treatment in the broadest sense of the
word. of delivered Food Supplements do not apply as a guarantee, unless they
have been expressly confirmed in writing by Healthy Aging Supplements in the
form of a guarantee.
9.2
The client observes the
regulations regarding the storage and handling of the delivered food
supplements. The client checks the Food Supplements on arrival or other as soon
as possible and to the extent that this can be reasonably expected from him
and/or according to use and reports complaints of damage, visible defects
and/or shortages within a maximum of eight (8) days. upon receipt in writing to
Healthy Aging Supplements. The client reports complaints regarding hidden
defects in writing to Healthy Aging Supplements immediately after the time when
the client has discovered those defects, but in any case no later than five (5)
days after receipt. If no complaint is made within these periods, the Food
Supplements are deemed to have been approved and accepted.
9.3
Complaints are only taken
into account by Healthy Aging Supplements if the damage or defects are the
result of a shortcoming attributable to Healthy Aging Supplements. Defects in a
part of the nutritional supplements delivered do not entitle the client to
refuse all nutritional supplements delivered by Healthy Aging Supplements. The
obligation to pay remains in full if and insofar as there is no shortcoming
attributable to Healthy Aging Supplements.
9.4
If a complaint is found to
be justified, Healthy Aging Supplements is obliged either to replace the
relevant Food Supplements, or to repair these Food Supplements, or to credit
the client for the invoice amount, at the discretion of Healthy Aging
Supplements.
9.5
Dietary supplements cannot
be exchanged.
Article 10 – Force majeure
10.1
Force majeure is understood
to mean: any circumstance beyond the direct influence of Healthy Aging
Supplements or any circumstance that cannot reasonably be foreseen for it,
which temporarily or permanently prevents the fulfillment of the obligations of
Healthy Aging Supplements under an agreement. Such circumstances include:
government measures, mobilization, war, threat of war, revolution, strike,
seizure, seizure, interruption of production, natural disasters, ice
conditions, special weather conditions, lack of means of transport, total or
partial default of third parties whose goods or services received or lack of
raw materials, semi-finished products, auxiliary materials and/or energy.
10.2
In the event of force
majeure, Healthy Aging Supplements has the right either to suspend the
fulfillment of its obligations towards the client, or to dissolve the agreement
in whole or in part, without judicial intervention and without even being
obliged to pay any compensation, at the option of Healthy Aging Supplements.
10.3
Compliance in one or more
cases does not affect Healthy Aging Supplements’ right to make use of that
right to suspend or dissolve in subsequent cases of force majeure.
Article 11 Suspension and
dissolution
Healthy Aging Supplements
has the right to suspend the fulfillment of all its obligations towards the
client or to dissolve the agreements with the client in whole or in part
without any notice of default or judicial intervention and without being
obliged to pay any compensation. without prejudice to the other rights of
Healthy Aging Supplements in circumstances to be reported – if:
a.
Before the time of delivery
to the client, it appears that the client is not creditworthy;
b.
The client does not
properly or not timely comply with any obligation towards Healthy Aging
Supplements;
c.
If the client has been
declared bankrupt or a request to that effect has been submitted to the court;
d.
If the client has applied
for suspension of payments or has been granted this;
e.
If the client’s business is
shut down or liquidated,
f.
If the client’s property is
seized or if the client is placed under administration or guardianship.
Article 12 – Deviating
conditions, partial nullity
12.1
Deviation from these terms
and conditions is only possible if expressly agreed. Any general terms and
conditions of the client do not apply, unless they have been expressly accepted
by Healthy Aging Supplements.
12.2
If an agreement concluded
with Healthy Aging Supplements contains provisions that deviate from these
general terms and conditions, the other provisions of these terms and
conditions remain in full force.
12.3
In the event of the
invalidity of one or more provisions of these terms and conditions, the
remaining provisions will remain in full force and effect. The parties will
consult on potentially invalid provisions in order to make a replacement
arrangement, based on the principle that the purport of the agreement and these
terms and conditions will be retained.
Article 13 – Liability
13.1
Healthy Aging Supplements
is only liable for damage suffered by the client as a result of shortcoming,
tort, or otherwise if the damage is directly and solely the result of gross
negligence on the part of Healthy Aging Supplements.
13.2
In case Healthy Aging
Supplements is liable towards the client for compensation of damage, the
liability is limited to the invoice amount, less the related sales tax of the
delivery in question, with a maximum of EUR 100,-.
13.3
Experience varies per
person, we cannot guarantee results.
13.4
This website is for
educational purposes. The educational material on this website is based on the
interpretation of scientific literature. We urge every potential customer to be
trained and consult their own experts prior to using the products. Statements
on this website have not been evaluated by the Food and Drug Administration.
13.5
Healthy Aging Supplements
is in no way liable for damage caused by exceeding terms, nor for consequential
or indirect damage, including damage due to lost profit or lost savings.
13.6
The client indemnifies
Healthy Aging Supplements against claims from third parties. The client will
never hold employees of Healthy Aging Supplements and third parties engaged by
Healthy Aging Supplements and employees of these third parties liable.
Article 14 – Complaints,
disputes and applicable law
14.1
If, despite the care of Healthy Aging Supplements, the client has complaints about the Treatment Method or Food Supplements, or about Healthy Aging Supplements services, Healthy Aging Supplements requests the client to make these complaints known to Healthy Aging Supplements in writing. Healthy Aging Supplements will try to find a suitable solution in consultation with the client.
14.2
Any disputes must be submitted to the competent court in Zwijndrecht, or the competent court in the canton or district of the client.
14.3
The standard definitions, “Aging/aging” is not a disease.
15.1
Information on sites that are similar. This website sometimes contains links to external sites. The information on these sites has not been checked by us for accuracy. We are not responsible for that information.
15.2
Dutch law applies to all agreements concluded with Healthy Aging Supplements and to disputes arising therefrom.
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