Terms and Conditions Thuiswinkel These General Terms and Conditions of the Dutch Home Shopping Organization have been drawn up in consultation with the Consumers’ Association within the framework of the Coordination Group Self-Regulation Consultation (CZ) of the Social and Economic Council and will come into effect on 1 January 2012. These General Terms and Conditions will be used by all members of the Dutch Home Shopping Organization with the exception of financial services as referred to in the Financial Supervision Act and insofar as these services are supervised by the Netherlands Authority for the Financial Markets. Table of contents: Article 1 – Definitions Article 2 – Identity of the entrepreneur Article 3 – Applicability Article 4 – The offer Article 5 – The agreement Article 6 – Right of withdrawal Article 7 – Costs in case of withdrawal Article 8 – Exclusion right of withdrawal Article 9 – The price Article 10 – Conformity and guarantee Article 11 – Delivery and execution Article 12 – Duration transactions Article 13 – Payment Article 14 – Complaints procedure Article 15 – Disputes Article 16 – Industry guarantee Article 17 – Additional or different provisions Article 18 – Amendment of the general terms and conditions of Thuiswinkel In these terms and conditions the following definitions apply: Reflection period: the period within which the consumer can make use of his right of withdrawal; Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with the entrepreneur; Day: calendar day; Duration transaction: a distance contract with regard to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time; Durable data carrier: any means that enables the consumer or entrepreneur to store information that is personally addressed to him in a way that allows future consultation and unaltered reproduction of the stored information; Right of withdrawal: the option for the consumer to cancel the distance contract within the cooling-off period; Entrepreneur: the natural or legal person who is a member of the Dutch Thuiswinkel Organization and who offers products and/or services to consumers at a distance; Distance contract: an agreement in which, in the context of a system organized by the entrepreneur for the distance selling of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication; Technique for distance communication: means that can be used for concluding an agreement, without the consumer and entrepreneur meeting simultaneously in the same room; Article 2 – Identity of the entrepreneur Entrepreneur’s name: Healthy Aging Supplements Business address: 41 station road (212) 3331 LR, Zwijndrecht Email: info@healthy-aging-supplements.com Chamber of Commerce number: 23082724 VAT identification number: NL002034412B85 Article 3 – Applicability 1. These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer. 2. Before the distance contract is concluded, the text of these general terms and conditions is made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed at the entrepreneur and they will be sent free of charge as soon as possible at the request of the consumer. 3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it is consumer can be stored in a simple way on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be consulted electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise. 4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and the consumer can always invoke the applicable provision in the event of conflicting general terms and conditions. most favorable. Article 4 – The offer 1. If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer. 2. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or obvious errors in the offer are not binding on the entrepreneur. 3. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in particular: o the price including taxes; o any costs of delivery; o the manner in which the agreement will be concluded and which actions are required for this; o whether or not the right of withdrawal applies; o the method of payment, delivery and execution of the agreement; o the term for acceptance of the offer, or the term within which the entrepreneur guarantees the price; o the amount of the rate for distance communication if the costs of using the technology for distance communication are calculated on a basis other than the regular base rate for the means of communication used; o whether the agreement will be archived after it has been concluded, and if so, how it can be consulted by the consumer; o the way in which the consumer, before concluding the agreement, can check and, if desired, restore the data provided by him in the context of the agreement; o any other languages ​​in which, in addition to Dutch, the agreement can be concluded; o the codes of conduct to which the entrepreneur is subject and the way in which the consumer can consult these codes of conduct electronically; o the minimum duration of the distance contract in the event of a long-term transaction. Article 5 – The agreement 1. Subject to the provisions of paragraph 4, the agreement is concluded at the time of acceptance by the consumer of the offer and compliance with the associated conditions. 2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement. 3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures. 4. The entrepreneur can inform himself – within legal frameworks – whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons or to attach special conditions to the implementation. 5. The entrepreneur will send the following information to the consumer with the product or service, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:     the visiting address of the establishment of the entrepreneur where the consumer can go with complaints;     the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;     the information about guarantees and existing after-sales service;     the information included in Article 4 paragraph 3 of these terms and conditions, unless the entrepreneur has already provided this information to the consumer before the execution of the agreement;     the requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration;     In the case of a long-term transaction, the provision in the previous paragraph only applies to the first delivery. Article 6 – Right of withdrawal When delivering products:     When purchasing products, the consumer has the option to dissolve the agreement without stating reasons during 14 days. This reflection period starts on the day after receipt of the product by the consumer or a representative designated in advance by the consumer and made known to the entrepreneur.     During the cooling-off period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product with all accessories supplied and – if reasonably possible – in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur. When providing services:     When providing services, the consumer has the option to dissolve the agreement without stating reasons during at least fourteen days, commencing on the day of entering into the agreement.     To make use of his right of withdrawal, the consumer will follow the reasonable and clear instructions provided by the entrepreneur with the offer and/or at the latest upon delivery. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after the return or withdrawal. Article 7 – Costs in case of withdrawal 1. If the consumer makes use of his right of withdrawal, at most the costs of return will be for his account. 2. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after the return or withdrawal. Article 8 – Exclusion right of withdrawal 1. The entrepreneur can exclude the consumer’s right of withdrawal insofar as provided for in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has stated this clearly in the offer, at least in time for the conclusion of the agreement. 2. Exclusion of the right of withdrawal is only possible for products:     that have been established by the entrepreneur in accordance with the consumer’s specifications;     which are clearly personal in nature;     which by their nature cannot be returned;     which can spoil or age quickly;     the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence;     for individual newspapers and magazines;     for audio and video recordings and computer software of which the consumer has broken the seal. 3. Exclusion of the right of withdrawal is only possible for services:     relating to accommodation, transport, restaurant business or leisure activities to be carried out on a specific date or during a specific period;     the delivery of which has started with the express consent of the consumer before the cooling-off period has expired;     concerning betting and lotteries. Article 9 – The price 1. During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates. 2. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This dependence on fluctuations and the fact that any prices stated are target prices are stated in the offer. 3. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions. 4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:     they are the result of statutory regulations or provisions; or     the consumer has the authority to cancel the agreement with effect from the day on which the price increase takes effect. 5. The prices stated in the offer of products or services include VAT. Article 10 – Conformity and Warranty 1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the statutory provisions existing on the date of the conclusion of the agreement. regulations and/or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use. 2. A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur on the basis of the agreement. Article 11 – Delivery and execution 1. The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services. 2. The place of delivery is the address that the consumer has made known to the company. 3. With due observance of what is stated in article 4 of these general terms and conditions, the company will execute accepted orders expeditiously, but at the latest within 30 days, unless a longer delivery period has been agreed. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any compensation. 4. In the event of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount that the consumer has paid as soon as possible, but at the latest within 30 days after dissolution. 5. If delivery of an ordered product proves to be impossible, the entrepreneur will make every effort to make a replacement item available. At the latest upon delivery, it will be stated in a clear and comprehensible manner that a replacement item will be delivered. For replacement items right of withdrawal can not be excluded. The costs of any return shipment are for the account of the entrepreneur. 6. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless expressly agreed otherwise. Article 12 – Duration transactions: duration, cancellation and extension cancellation 1. The consumer can terminate an agreement that has been entered into for an indefinite period and that extends to the regular delivery of services, at any time with due observance of the agreed cancellation rules and a notice period of no more than one month. 2. The consumer can terminate an agreement that has been entered into for a definite period and which extends to the regular delivery of services, at any time towards the end of the definite term, with due observance of the agreed cancellation rules and a notice period or no more than one month. 3. The consumer may terminate the agreements referred to in the previous paragraphs: 1. at any time and not be limited to termination at a specific time or in a specific period; 2. at least cancel in the same way as they entered into by him; 3. always cancel with the same notice period as the entrepreneur has stipulated for himself. extension 4. An agreement that has been entered into for a definite period and which extends to the regular delivery of services may not be tacitly extended or renewed for a definite period. 5. Contrary to the previous paragraph, an agreement that has been entered into for a definite period and which extends to the regular delivery of daily news and weekly newspapers and magazines may be tacitly extended for a fixed term of a maximum of three months, if the consumer has extended this can terminate the agreement towards the end of the extension with a notice period of at most one month. 6. An agreement that has been entered into for a definite period and which extends to the regular delivery of services may only be tacitly extended for an indefinite period if the consumer may cancel at any time with a notice period of at most one month and a notice period of at most three months if the agreement extends to the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines. 7. An agreement with a limited duration for the regular delivery of daily, news and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued and ends automatically after the trial or introductory period. Duration 8. If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness oppose cancellation before the end of the agreed duration. to postpone. Article 13 – Payment 1. Unless otherwise agreed, the amounts owed by the consumer must be paid within 14 days after the start of the reflection period as referred to in Article 6 paragraph 1. In the event of an agreement to provide a service, this term after the consumer has received confirmation of the agreement. 2. When selling products to consumers, an advance payment of more than 50% may never be stipulated in general terms and conditions. When advance payment is stipulated, the consumer cannot assert any rights with regard to the execution of the relevant order or service(s) before the stipulated advance payment has been made. 3. The consumer has the obligation to immediately report inaccuracies in the payment details provided or stated to the entrepreneur. 4. In the event of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance. Article 14 – Complaints procedure 1. The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure. 2. Complaints about the execution of the agreement must be submitted fully and clearly described to the entrepreneur within a reasonable time, after the consumer has discovered the defects. 3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will answer within the period of 14 days with a notification of receipt and an indication when the consumer can expect a more detailed answer. 4. A complaint about a product, service or the service of the entrepreneur can also be submitted via a complaint form on the consumer page of the website of the Dutch Home Shopping Organization www.thuiswinkel.org. The complaint will then be sent to both the relevant entrepreneur and the Dutch Home Shopping Organization. 5. We recommend that you first notify us of any complaints by emailing: info@healthy-aging-supplements.com or calling 078-6311378. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. It is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform. Article 15 – Disputes 1. Agreements between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law. 2. Disputes between the consumer and the entrepreneur about the conclusion or implementation of agreements with regard to products and services to be delivered or delivered by this entrepreneur can, with due observance of the provisions below, be submitted by both the consumer and the entrepreneur to the Disputes Committee Thuiswinkel, PO Box 90600, 2509 LP, The Hague (www.sgc.nl). 3. A dispute will only be dealt with by the Disputes Committee if the consumer has first submitted his complaint to the entrepreneur within a reasonable time. 4. No later than three months after the dispute has arisen, the dispute must be submitted in writing to the Disputes Committee. 5. If the consumer wishes to submit a dispute to the Disputes Committee, the entrepreneur is bound by this choice. If the entrepreneur wishes to do so, the consumer will have to state in writing within five weeks after a written request to that effect by the entrepreneur whether he also wishes to do so or whether he wants the dispute to be handled by the competent court. If the entrepreneur is not informed of the consumer’s choice within the period of five weeks, the entrepreneur is entitled to submit the dispute to the competent court. 6. The Disputes Committee makes a decision under the conditions as laid down in the regulations of the Disputes Committee. The decisions of the Disputes Committee are made by way of binding advice. 7. The Disputes Committee will not deal with a dispute or will discontinue the handling if the entrepreneur has been granted a suspension of payments, has gone bankrupt or has actually terminated his business activities, before a dispute has been dealt with by the committee at the hearing and a final verdict has been given. 8. If, in addition to the Thuiswinkel Disputes Committee, another disputes committee recognized or affiliated with the Stichting Geschillencommissies voor Consumentenzaken (SGC) or the Financial Services Complaints Institute (Kifid) is competent, the Thuiswinkel Disputes Committee is responsible for disputes mainly relating to the method of selling or providing services at a distance. exclusion authorized. For all other disputes, the other recognized disputes committee affiliated with SGC or Kifid. Article 16 – Industry guarantee 1. The Dutch Thuiswinkel Organization guarantees compliance with the binding advice of the Thuiswinkel Disputes Committee by its members, unless the member decides to submit the binding advice to the court for review within two months after it has been sent. This guarantee is revived if the binding advice has remained in force after review by the court and the judgment from which this appears has become final. Up to a maximum amount of €10,000 per binding advice, this amount is paid out to the consumer by the Dutch Home Shopping Organization. For amounts greater than €10,000 per binding advice, €10,000 will be paid out. For the excess, the Dutch Thuiswinkel Organization has a best efforts obligation to ensure that the member complies with the binding advice. 2. The application of this guarantee requires that the consumer submits a written appeal to the Dutch Home Shopping Organization and that he transfers his claim against the entrepreneur to the Dutch Home Shopping Organization. If the claim against the entrepreneur exceeds €10,000, the consumer is offered to transfer his claim insofar as it exceeds the amount of €10,000 to the Dutch Home Shopping Organization, after which this organization will pay the claim in its own name and at the expense of the entrepreneur. will demand payment thereof in court to satisfy the consumer. Article 17 – Additional or different provisions Additional provisions or provisions that deviate from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier. Article 18 – Amendment of the general terms and conditions of Thuiswinkel 1. The Dutch Home Shopping Organization will not change these general terms and conditions unless in consultation with the Consumers’ Association. 2. Changes to these terms and conditions will only take effect after they have been published in an appropriate manner, on the understanding that in the event of applicable changes during the term of an offer, the provision most favorable to the consumer will prevail. Address Dutch Thuiswinkel Organisation: PO Box 7001, 6710 CB Ede. ————————– Terms and Conditions of Healthy Aging Supplements Zwijndrecht hereinafter: “Healthy Aging Supplements”, with offices at 3331LR, Zwijndrecht at the Stationsweg 41 (212), email info@healthy-aging-supplements.com, registered with the Chamber of Commerce in Dordrecht under number KVK 23082724. Article 1 – Applicability Conditions 1.1 Healthy Aging Supplements operates nutritional supplements (“Nutritional Supplements”), in the broadest sense of the word. 1.2 These terms and conditions apply to all legal acts performed by Healthy Aging Supplements and to all agreements concluded with Healthy Aging Supplements, unless expressly agreed otherwise. Healthy Aging Supplements will send a copy to the applicant upon request. Article 2 – Conclusion of agreements 2.1 An agreement is concluded if Healthy Aging Supplements has accepted a registration, which acceptance can only take place if (i) the health statement drawn up by Healthy Aging Supplements is signed by the client and accepted by Healthy Aging Supplements (ii) as payment of the amount due amount has been received. This acceptance also takes place when the first invoice has been sent. 2.2 Healthy Aging Supplements is entitled to revoke its offers or quotations, unless these have been accepted by both parties as described in point 2.1. 2.3 Healthy Aging Supplements reserves the right to refuse a potential client, for example in connection with medical backgrounds, outstanding invoices or previous payment behavior of the potential client. 2.4 If Healthy Aging Supplements does not respond to a registration, this does not mean that an agreement has been concluded. 2.5 Healthy Aging Supplements is entitled if the client accepts a quotation from Healthy Aging Supplements, to revoke its quotation no later than two days after the time of acceptance. Article 3 – Prices and payment 3.1 The prices stated by Healthy Aging Supplements are in Euros, including VAT and including shipping costs, unless stated otherwise. 3.2 Payment is made via Ideal, Credit card, Sofortbanking, Bancontact, Paypal and transfer to our bank account. 3.3 If the client has not paid the amounts owed in full within the agreed term, the client will be in default after this term has expired, without any notice of default being required. In that case, the client owes interest on the outstanding amount from the date on which the amount owed has become due and payable until the time of payment, at the statutory interest rate plus 3%, without prejudice to the other rights of Healthy Living. aging supplements. 3.4 If the client has not paid the amounts due within the agreed term, Healthy Aging Supplements is furthermore entitled to have the invoice collected by judicial means, in which case all related costs, which are set at a minimum of 15% of the claim, are for the account of the client come. Article 4 – Cooling off period 4.1 In the event of late payment, Healthy Aging Supplements considers a registration for a Treatment Method or order of Nutritional Supplements as not placed. 4.2 If a client wants to stop the ordered Treatment Method for whatever reason, this is possible, because there is no minimum duration for this treatment. 4.3 In the event of withdrawal, no penalty is due and the client is not obliged to state the reasons for this. Article 5 – Delivery of Food Supplements 5.1 Dietary supplements are available through Healthy Aging Supplements as well as through the official online store http://www.healthy-aging-supplements.com by shipment upon receipt of relevant prices on Healthy Aging Supplements bank account and receipt of itemized purchase order via email, website or telephone. 5.2 If the Food Supplements are not delivered/delivered to the client in the agreed manner, the client must report this in writing to Healthy Aging Supplements exactly one day after official receipt, stating the general nature of the shortcoming. Healthy Aging Supplements will then offer a solution the same day after investigation. 5.3 The transport of the Food Supplements without additional products is at the expense of Healthy Aging Supplements. If additional products are added when ordering, the costs of the (PostNL) carrier will be added. 5.4 The risk of the Food Supplements transfers to the client at the time when the loading of the means of transport is started. 5.5 The specified delivery times are approximate. Healthy Aging Supplements has the right, if a delivery period is exceeded, without being obliged to pay any compensation, to deliver the Food Supplements no later than eighteen 7 days after the delivery period has expired. Article 6 – Retention of title and other securities 6.1 The ownership of the delivered Nutritional Supplements will only pass to the client after he has fully complied with all his payment obligations towards Healthy Aging Supplements. The client does not grant any security rights to third parties with regard to the Food Supplements still owned by Healthy Aging Supplements, unless Healthy Aging Supplements gives explicit written permission for this. 6.2 If the client fails to fulfill his payment obligations towards Healthy Aging Supplements as described above, Healthy Aging Supplements will be irrevocably authorized to take back the Nutritional Supplements still belonging to it at the expense of the client from the place where they are located. The client is obliged to fully cooperate with Healthy Aging Supplements if it makes use of the right of retrieval. 6.3 Healthy Aging Supplements reserves the right to demand advance payment or further security from the client for first or later deliveries or for other business reasons for first or later deliveries. If this desire is not met to the satisfaction of Healthy Aging Supplements, Healthy Aging Supplements is entitled to suspend or refuse the execution of all agreements with the client, without being obliged to pay any compensation and without even waiving its other rights under this Agreement or the law. 6.4 The client undertakes, if Healthy Aging Supplements so desires at any time, to immediately pledge to Healthy Aging Supplements the Dietary Supplements supplied by Healthy Aging Supplements and/or the claims against third parties, which result from the resale by the client of these Dietary Supplements to security for the fulfillment of all its payment obligations towards Healthy Aging Supplements, in one of the ways described in Articles 237 and 239 of Book 3 of the Dutch Civil Code. 6.5 Without the express written permission of Healthy Aging Supplements, no information material regarding the Treatment Method and Food Supplements may be copied, copied or distributed in any other way. The information material made available may only be used for personal use by the Healthy Aging Supplements client. Article 7 – Data management and privacy Healthy Aging Supplements records the information provided by the client in a file. This data is only used for the implementation of the guidance of the client. Healthy Aging Supplements does not make this information available to third parties. Healthy Aging Supplements will only keep the client informed of developments within the Healthy Aging Supplements company after permission has been requested. All personal information and address details are confidential and only accessible to the client and the relevant supervisors. Article 8 – Disclaimer 8.1 Healthy Aging Supplements assumes the truthfulness of the health declaration, if any, signed by the client. 8.2 Healthy Aging Supplements strives to work as carefully as possible in the composition of the Treatment Methods and the Dietary Supplements. There should always be consultation between the client and the client’s doctor when making medical decisions, among other things. On the basis of the above and the fact that developments in medical science are progressing rapidly, the client is advised to obtain independent information and/or conduct research regarding the stated diagnostic methods, dosages of the Dietary Supplements, etc. 8.3 Healthy Aging Supplements assumes that there are no medical objections to following the Treatment Methods and the Dietary Supplements upon registration. Healthy Aging Supplements requests that you first contact your doctor when using the ordered products. Healthy Aging Supplements is in no way liable for any damage that would be the result of the supply, operation or use of the Food Supplements or Treatment Methods. Healthy Aging Supplements also hereby declares that it in no way guarantees any claims made by the manufacturer of such products and/or services. 8.4 Healthy Aging Supplements expressly states that the effect of the Treatment Method and the nutritional supplements depends on many factors for its success. Although it has not yet been observed in the use of the Dietary Supplements since their introduction, the possibility of side effects cannot be ruled out. The food supplements are checked and approved by the Commodities Act. 8.5 Client is at all times responsible for the use and development of the product. And can not hold Healthy Aging Supplements liable for this. 8.6 The Dietary Supplements have not been developed for people under the age of 30 and the Treatment Method and Dietary Supplements should therefore not be made available to people under the age of 30 without consultation with Healthy Aging Supplements. Article 9 – Warranty and advertising 9.1 Notifications by or on behalf of Healthy Aging Supplements regarding the quality, composition, application possibilities, properties, treatment in the broadest sense of the word. of delivered Food Supplements do not apply as a guarantee, unless they have been expressly confirmed in writing by Healthy Aging Supplements in the form of a guarantee. 9.2 The client observes the regulations regarding the storage and handling of the delivered food supplements. The client checks the Food Supplements on arrival or other as soon as possible and to the extent that this can be reasonably expected from him and/or according to use and reports complaints of damage, visible defects and/or shortages within a maximum of eight (8) days. upon receipt in writing to Healthy Aging Supplements. The client reports complaints regarding hidden defects in writing to Healthy Aging Supplements immediately after the time when the client has discovered those defects, but in any case no later than five (5) days after receipt. If no complaint is made within these periods, the Food Supplements are deemed to have been approved and accepted. 9.3 Complaints are only taken into account by Healthy Aging Supplements if the damage or defects are the result of a shortcoming attributable to Healthy Aging Supplements. Defects in a part of the nutritional supplements delivered do not entitle the client to refuse all nutritional supplements delivered by Healthy Aging Supplements. The obligation to pay remains in full if and insofar as there is no shortcoming attributable to Healthy Aging Supplements. 9.4 If a complaint is found to be justified, Healthy Aging Supplements is obliged either to replace the relevant Food Supplements, or to repair these Food Supplements, or to credit the client for the invoice amount, at the discretion of Healthy Aging Supplements. 9.5 Dietary supplements cannot be exchanged. Article 10 – Force majeure 10.1 Force majeure is understood to mean: any circumstance beyond the direct influence of Healthy Aging Supplements or any circumstance that cannot reasonably be foreseen for it, which temporarily or permanently prevents the fulfillment of the obligations of Healthy Aging Supplements under an agreement. Such circumstances include: government measures, mobilization, war, threat of war, revolution, strike, seizure, seizure, interruption of production, natural disasters, ice conditions, special weather conditions, lack of means of transport, total or partial default of third parties whose goods or services received or lack of raw materials, semi-finished products, auxiliary materials and/or energy. 10.2 In the event of force majeure, Healthy Aging Supplements has the right either to suspend the fulfillment of its obligations towards the client, or to dissolve the agreement in whole or in part, without judicial intervention and without even being obliged to pay any compensation, at the option of Healthy Aging Supplements. 10.3 Compliance in one or more cases does not affect Healthy Aging Supplements’ right to make use of that right to suspend or dissolve in subsequent cases of force majeure. Article 11 Suspension and dissolution Healthy Aging Supplements has the right to suspend the fulfillment of all its obligations towards the client or to dissolve the agreements with the client in whole or in part without any notice of default or judicial intervention and without being obliged to pay any compensation. without prejudice to the other rights of Healthy Aging Supplements in circumstances to be reported – if: a. Before the time of delivery to the client, it appears that the client is not creditworthy; b. The client does not properly or not timely comply with any obligation towards Healthy Aging Supplements; c. If the client has been declared bankrupt or a request to that effect has been submitted to the court; d. If the client has applied for suspension of payments or has been granted this; e. If the client’s business is shut down or liquidated, f. If the client’s property is seized or if the client is placed under administration or guardianship. Article 12 – Deviating conditions, partial nullity 12.1 Deviation from these terms and conditions is only possible if expressly agreed. Any general terms and conditions of the client do not apply, unless they have been expressly accepted by Healthy Aging Supplements. 12.2 If an agreement concluded with Healthy Aging Supplements contains provisions that deviate from these general terms and conditions, the other provisions of these terms and conditions remain in full force. 12.3 In the event of the invalidity of one or more provisions of these terms and conditions, the remaining provisions will remain in full force and effect. The parties will consult on potentially invalid provisions in order to make a replacement arrangement, based on the principle that the purport of the agreement and these terms and conditions will be retained. Article 13 – Liability 13.1 Healthy Aging Supplements is only liable for damage suffered by the client as a result of shortcoming, tort, or otherwise if the damage is directly and solely the result of gross negligence on the part of Healthy Aging Supplements. 13.2 In case Healthy Aging Supplements is liable towards the client for compensation of damage, the liability is limited to the invoice amount, less the related sales tax of the delivery in question, with a maximum of EUR 100,-. 13.3 Experience varies per person, we cannot guarantee results. 13.4 This website is for educational purposes. The educational material on this website is based on the interpretation of scientific literature. We urge every potential customer to be trained and consult their own experts prior to using the products. Statements on this website have not been evaluated by the Food and Drug Administration. 13.5 Healthy Aging Supplements is in no way liable for damage caused by exceeding terms, nor for consequential or indirect damage, including damage due to lost profit or lost savings. 13.6 The client indemnifies Healthy Aging Supplements against claims from third parties. The client will never hold employees of Healthy Aging Supplements and third parties engaged by Healthy Aging Supplements and employees of these third parties liable. Article 14 – Complaints, disputes and applicable law

14.1

If, despite the care of Healthy Aging Supplements, the client has complaints about the Treatment Method or Food Supplements, or about Healthy Aging Supplements services, Healthy Aging Supplements requests the client to make these complaints known to Healthy Aging Supplements in writing. Healthy Aging Supplements will try to find a suitable solution in consultation with the client.

14.2

Any disputes must be submitted to the competent court in Zwijndrecht, or the competent court in the canton or district of the client.

14.3

The standard definitions, “Aging/aging” is not a disease.

15.1

Information on sites that are similar. This website sometimes contains links to external sites. The information on these sites has not been checked by us for accuracy. We are not responsible for that information.

15.2

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